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+---- Thread: Auto Reply (/showthread.php?tid=143)

Pages: 1 2


Auto Reply - Wolvar - 04-06-2011

Is the Auto Reply something we should see an immediate response from or may it take a bit. The reason I ask is I have yet to receive one and being as paranoid as I am I sent in orders again. Sometimes it has taken the auto responder several hours to give a message back that it has received orders.


Mainly looking for assurances that orders has been received.


RE: Auto Reply - Ramblurr - 04-06-2011

Starting last week the auto reply should be sent within 15-30 minutes.

Make sure you are sending the email from the correct address. I'll look into your emails and see if there is an issue.


Edit: Looks like my email parsing program was choking on your email. I've fixed the underlying bug. Also, you have long comments in your orders, which are being word wrapped, causing errors to appear. I fixed it for you this time Big Grin In the future please send the orders as an attachment or be careful not to have very long lines.

Unfortunately, you cannot disable word wrapping in gmail.


RE: Auto Reply - Wolvar - 04-06-2011

OK I will make sure I strip out all comments from future orders. Don't want to make your job any more difficult Smile


RE: Auto Reply - JonO - 04-06-2011

(04-06-2011, 10:59 PM)Ramblurr Wrote: Starting last week the auto reply should be sent within 15-30 minutes.

Make sure you are sending the email from the correct address. I'll look into your emails and see if there is an issue.


Edit: Looks like my email parsing program was choking on your email. I've fixed the underlying bug. Also, you have long comments in your orders, which are being word wrapped, causing errors to appear. I fixed it for you this time Big Grin In the future please send the orders as an attachment or be careful not to have very long lines.

Unfortunately, you cannot disable word wrapping in gmail.

Ram, can't you set a flag when you hit a semi-colon and strip out anything until you hit a cr or lf?




RE: Auto Reply - Ramblurr - 04-07-2011

That is not the issue. You assume that the comments are all on one line, but they are not because they are being hard word wrapped.

The issue is players are sending in very long lines like:

Code:
; this is a very very long line that is more than XX characters in length whoop dee doo

GMail hard wordwraps (read: inserts a \n) after about 80 characters, thus making the line:
Code:
; this is a very very long line that is more than XX characters
in length whoop dee doo

The first line is still a comment, the second line is not. There is nothing I can do on my end. I've been urging the players to send me an attachment instead, and most everyone is except those who are plagued by this problem haha.
(04-06-2011, 11:21 PM)Wolvar Wrote: OK I will make sure I strip out all comments from future orders. Don't want to make your job any more difficult

Don't do that, that is a bunch of extra work. Just put the orders in a txt file using Notepad and send it as an attachment Smile


RE: Auto Reply - JonO - 04-07-2011

(04-07-2011, 12:03 AM)Ramblurr Wrote: That is not the issue. You assume that the comments are all on one line, but they are not because they are being [i]hard]/i] word wrapped.

I didn't think that happened in anything but notepad these days. Rolleyes

Okay, my bad.


RE: Auto Reply - Ramblurr - 04-07-2011

Haha no worries. It is a "feature" of gmail, with no option to change Sad

It doesn't word wrap if you send an html email, and at the moment my parser can't handle HTML.


RE: Auto Reply - JonO - 04-07-2011

Maybe this would help? http://www.clickomania.ch/progs/HTMLstripper.htm


RE: Auto Reply - Ramblurr - 04-07-2011

(04-07-2011, 05:11 PM)JonO Wrote: Maybe this would help? http://www.clickomania.ch/progs/HTMLstripper.htm

Well, that program won't help help as I'm using Linux and python, and I'm sure not going to manually run emails through that thing.

The idea though is a good suggestion, though I've already considered it and dismissed it.

There are fundamental issues regarding parsing and stripping HTML that make it way too much of a headache. The main reason is that clients insert HTML and linebreaks willy-nilly into the message, and I guarantee after stripping HTML all the formatting of the original orders will be lost. And I'm not about to go and parse the HTML to determine the structure of the message.

This will all be irrelevant after this game, because the primary input interface will not be a manually crafted email message. If a player insists on submitting orders that way, they will have the benefit of the tools I've created this game, but receive no support if those fail.


RE: Auto Reply - JonO - 04-08-2011

(04-07-2011, 05:22 PM)Ramblurr Wrote: This will all be irrelevant after this game, because the primary input interface will not be a manually crafted email message. If a player insists on submitting orders that way, they will have the benefit of the tools I've created this game, but receive no support if those fail.

I'd consider telling 'em to go find another game.

I'm trying to figure out now whether to tell people who use IE6 to go away, or whether I should add in the JavaScript that can allow IE6 to deal with png files, and listen to 'em complain about the slow response time.